At the beginning of 2016, just right after completing the M&A deal for a general hospital in the West Province of Vietnam and facing the opportunity to participate in the construction and management of a chain of new medical facilities, VSIC together with new shareholders which is a large foreign investment fund in Vietnam, and the hospital"s Board of Directors discussed the need for a new hospital management software, capable of meeting professional management requirements from many related, beneficial sides. A number of domestic and foreign software companies were invited to introduce their products. Although foreign hospital management software has good data architecture and high logic, the ability to customize and customize according to the actual operations of hospitals in Vietnam is extremely difficult and has not been applied in practice. economic. Most of the domestic software is upgraded from specialized or polyclinic management software with inconsistent medical examination and treatment processes due to the lack of linkage between IT teams and professional operation departments. medican. According to the S.M.A.R.T principle, VSIC"s need is that hospital management software must meet the requirements of at least 6 groups with the following related interests:

• Patients and Community.
• Medical specialty departments of the hospital.
• Support department s (outside of expertise).
• Management departments of the hospital (Board of Directors, Heads of Departments...).
• Shareholders (Investors), cooperative parties, ordering machines, business cooperation...
• Functional management agencies (Ministry of Health, Department of Health, Social Insurance Agency...).

After many trials, we came to the decision to build a hospital management system model including:

• VSIC Health Care software is a typical HIS software for medical examination and treatment and is completely digitized so that no paper documents are required.
• VSIC ERP software is an ERP written specifically for Healthcare enterprises, used to manage non-professional jobs such as investments managements, project managements, financial plannings, financial accounting and management accounting, personnel management, training and recruitment, logistics, especially warehouse system management, fixed asset management, machinery and medical equipment. VSIC ERP"s database also serves to apply analysis of the medical examination and treatment market, pharmaceutical market, medical supplies ... as well as an analytical tool to evaluate the professional competence of medical staff in the system. With the current ERP, we can manage two hospitals and a number of clinics in the system as independent branches with links and can coordinate and aggregate data immediately according to administrative needs.
• We use Website and WebApp system to ensure the provision of real-time information to the most prioritized audience - the patiens (access to prescriptions, medical examination and treatment results, medical history, costs of medical examination and treatment visits) online appointment for medical examination and treatment by department or by doctor...Receive treatment instructions via mobile phone...) providing instant management information for nurses, doctors, and deans. Provide business operation information, sales information, collection of money, bed usage rate... instantaneously to the Board of Directors and many other specific information upon request.

The VSIC Health Care system has contributed to greatly reducing the load on the professional department by minimizing administrative work that is not the strength of nurses and doctors, reducing the load on the support department by control errors from the beginning and automate all the time-consuming, repetitive operations... and help the management department to exploit and make quick and timely decisions based on the medical examination and treatment information, management information without going through many intermediate layers. And above all, VSIC Health Care helps to increase patient satisfaction when being provided with all necessary medical examination and treatment information, in many cases participating in monitoring related treatment activities themselves.

Under construction.